How sending works
The cadence, the privacy promise, and what happens if we can't reach your recipient in time.
How it works →Support
There's a real person on the other end.
Stuck on a card, wondering where one is, or just have a question? Send us a message and a real person on the Kind Post team will write back, usually within one business day.
So we can help faster
A few things to include.
- The email address on your Kind Post account, so we can find you.
- If it's about a specific card, roughly when you sent it and who it was for.
- What you were trying to do, and what happened instead.
Got a message from us?
If you got a text or email from Kind Post.
A friend used Kind Post to mail you a card and asked us to gather your address privately. The card is from them, we're just the messenger carrying it.
- Don't want the messages? Reply STOP to any text and we stop right away.
- Want your address removed? Use the link in any of our messages to delete it, or send us a message and we'll take care of it.
- Not sure it's really us? Email bekind@kindpost.cardsand we'll confirm before you share anything.
Maybe the answer's already here.
Your privacy
What we collect, who helps us mail the card, and how long we keep things.
Privacy policy →The terms
The deal between you and Kind Post, refunds, and what you promise when you send a card.
Terms of service →Kind Post is operated by Post Timely Inc., a Canadian corporation. For privacy requests and complaints, see our Privacy policy.